These guys are extremely professional and take care of things so quickly. Even if I have to call them back they will take care of things at no extra charge. Their customer service is above and beyond expectations and I don't have to worry about them nickeling and diming me and I never have to go back behind them like some other vendors we use who half-ass jobs.
I have used Chem-Dry on two occasions. They are professional, dependable, and they stand by their work. Not to mention they were the best price in town. I had carpet with multiple dark stains almost 10 years old, and I asked them to do the best they could, hoping to lighten them a bit. When I came home, every stain had all but disappeared! I wish I had reached out to them earlier. Outstanding service, highly recommend!
Shane did an excellent job and was very responsive to an urgent need that we had. I appreciate his professional approach and his excellent service. He even returned to address a stubborn spot that needed extra attention. This was not a call-back, either; he saw the spot would be a problem, treated it and then planned to return to address it further.
I've used chemdry professionally for my work and personally. In both cases they cannot be out done and the rates are more than fair to the consumer and borderline unfair to their competitors. I've seen what can only be described as a miracle of carpet rejuvenation countless times from these folks. 10/10